We are seeking a dedicated and experienced HR Advisor focused on Employee Relations (ER) to join a team of dedicated HR professionals. The successful candidate will play a vital role in fostering a positive work culture by managing ER issues, providing expert guidance to managers and staff, and supporting the overall People strategy. Working closely with Recruitment and Learning & Development, the HR Advisor will ensure that employee engagement, legal compliance, and organisational culture are maintained at the highest standards.
Key Responsibilities:
Employee Relations Management
- Act as the primary point of contact for employee relations matters, providing proactive advice and support to managers and staff.
- Working with line managers, you will investigate employee grievances, disciplinary issues, and conduct reviews ensuring fair, consistent, and timely resolution.
- Strategically develop, continuously review, and proactively enhance ER policies and procedures to ensure full compliance with employment law and industry best practices.
- Support managers in handling complex ER cases, including performance management, disciplinary actions, and conflict resolution.
- Promote a positive workplace culture through effective communication and employee engagement initiatives.
Collaboration with Departments
- Liaise with the Talent acquisition to ensure smooth onboarding processes and alignment with ER policies.
- Work with our Learning team to identify training needs related to employee development, conflict management, and workplace conduct.
- Provide guidance and support to department managers on HR best practices, policy interpretation, and legal compliance.
People Support & Compliance
- Maintain accurate ER case records and prepare reports for management review.
- Ensure compliance with employment legislation and internal policies.
- Assist in the development of employee engagement programs and initiatives to foster a positive work environment.
Continuous Improvement
- Stay updated on employment law changes and industry best practices related to employment relations.
- Contribute to the ongoing development of our policies and procedures.
- Support the Head of People & Culture in HR projects and initiatives as required.
Qualifications & Experience
- CIPD Level 5 qualification or working towards this qualification.
- Minimum of 2+ years of experience in Employee Relations within a fast-paced, hospitality or similar environment.
- Strong understanding of employment law and HR best practices.
- Proven ability to handle complex ER cases with discretion and professionalism.
- Excellent communication, interpersonal, and conflict resolution skills.
- Ability to work collaboratively across departments and influence at all levels of the organisation.
Personal Attributes
- Proactive and solution-oriented mindset.
- Empathetic and approachable demeanour.
- High level of integrity and confidentiality.
- Strong organisational and time management skills.